PRIVACY POLICY AND STATEMENT:

Welcome to OnePhillyConnect. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

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Information We Collect

1. Personal Information: We may collect personal information such as your name, email address, and phone number when you voluntarily provide it to us through the linked third-party form on our website.

2. Usage Data: We automatically collect information about your interaction with our website, such as your IP address, browser type, referring/exit pages, and operating system.
    

How We Use Your Information

1. To Provide Services: We use your information to provide you more information about city services, and communicate civic engagement information with you.

2. To Improve Our Website: We analyze usage data to enhance the functionality and user experience of our website.

3. To Send Periodic Emails and Texts: If you opt-in, we may use your email address or phone number to send you information and updates about our services. You can unsubscribe from these messages at any time.
    

Information Collected Through Cookies, Pixel Tags and other Technologies

Like many website owners and operators, we use automated data collection tools such as Cookies and Web Beacons to collect certain information.

• “Cookies” are small text files that are placed on your hard drive by a Web server when you access our Site. We may use both session Cookies and persistent Cookies to identify that you’ve logged in to the Site and to tell us how and when you interact with our Site. We may also use Cookies to monitor aggregate usage and web traffic routing on our Site and to customize and improve our Site. Unlike persistent Cookies, session Cookies are deleted when you log off from the Site and close your browser. Although most browsers automatically accept Cookies, you can change your browser options to stop automatically accepting Cookies or to prompt you before accepting Cookies. Please note, however, that if you don’t accept certain Cookies, you may not be able to access all portions or features of the Site. Some third-party service providers that we engage (including third-party advertisers) may also place their own Cookies on your hard drive. Note that this Privacy Statement covers only our use of Cookies and does not include use of Cookies by such third parties.

• “Flash Cookies” are local stored objects used to collect and store information about your preferences and navigation to, from, and on our website. Flash cookies are not managed by the same browser settings that are used for browser cookies.

• “Web Beacons” (also known as Web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be included on our Site for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Site, to monitor how many visitors view our Site, and to monitor the effectiveness of our advertising. Unlike Cookies, which are stored on the user’s hard drive, Web Beacons are typically embedded invisibly on web pages (or in an email).
   

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
 

Security

We implement a variety of security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.
 

Links to Other Websites

Our website contains links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.
 

Your Consent

By using our website, you consent to our privacy policy.
 

Use of Site by Children

OnePhillyConnect is committed to protecting the privacy of children and we encourage parents and guardians to take an active role in their children’s online activities. OnePhillyConnect does not target its services to children less than eighteen (18) years of age or collect information from children for the purpose of selling products or services. In the event that we discover that we have inadvertently collected the PI of a child under the age of 16, we will take prompt steps to delete such data.
 

Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page, and the date at the top will be updated accordingly. We encourage you to review this policy periodically.
 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at ceoinfo@phila.gov.